Disputes, Refund Policy, Procedures and General Information
To All Members,
Welcome to the Advertise Opportunities Support Center. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your convenience we provide a complete archives and history of all your support requests.
A valid email address is required to submit a ticket. All of our products are managed through this Support Desk; Membership questions, software issues, general inquiries. Please use this help desk for all our services and products.
Our Support Policy
Post one ticket at a time and wait for an answer and closure of the ticket before posting again. We do our best to answer support tickets within 24 hours but if you keep posting more tickets it makes it harder for us to respond to all users fairly. Doing so will inevitably delay an answer from us to your question or issue.
IMPORTANT: We will not tolerate abuse, swearing or threatening action on the Support Desk. If that happens, access will be banned and your Member Account on the Advertise Opportunities help desk website and you will be removed immediately without a secondary warning. Thanks to everyone for observing these courtesy rules. We are here to help. Help us so we may resolve any issues you could be having regarding our product or service.
Please Read Before Posting Tickets. If you are posting a ticket for a refund, please allow 48 hours for us to check and process and refund your money! Our policy is that you first contact Advertise Opportunities before going to Clickbank.com. We ask that you provide us with antiquate time to resolve any issue you may be having with our product or service. We operate a 30 day refund policy from the time of purchase.
We are happy to refund any purchase with no questions asked, if we cannot resolve your issue within a reasonable time period. Please follow our refund policy ticket system, so that you may to help us quickly resolve the issue you maybe having.
Our Support Hours
Monday-Friday between the hours of 9:00 AM. - 6:00 PM., Pacific Standard Time. Please refrain from posting tickets on the weekends. We are totally dedicated to helping you and will respond within 24 hours during office hours.Our preferred method of response is through the help desk ticket system not via any direct email replies.You can check the status of your ticket here by clicking on 'Check Ticket Status' located on the top right hand side of this page.
PLEASE DO NOT RAISE A DISPUTE WITH CLICKBANK.COM TO GET A REFUND BEFORE COMING TO US FOR SUPPORT. GIVE US TIME TO PROCESS YOUR REFUND.
Before You Send a Support Ticket
Many of the questions asked on our Support Help Desk have been answered within FAQ section. Please help our Team by checking with the FAQ Section FIRST for an answer to your questions before submitting a ticket for our Team to answer. Chances are, your answer is located in the FAQ section. Please visit our FAQ's section now for additional questions you may have regarding your issue.